Privacy Policy

We will treat all your Personal Information as confidential. We will keep your details on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation in place. Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes. We reserve the right however to disclose this information in the circumstances set out below.

In order to serve you most efficiently, reputable third-party banking and distribution institutions handle our credit card transactions and order fulfillment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

When you shop on this website, we will ask you to provide and collect from you Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. All such information is held on secure servers.

Please note: We do not retain any of your payment card details on our servers.

PERSONAL INFORMATION

We will use your personal information for the following purposes:

  1. Processing your orders;
  2. For statistical or survey purposes to improve this website and its services to you;
  3. To serve website content and advertisements to you;
  4. To administer this website;
  5. If you consent, to notify you of products or special offers that may be of interest to you.

 

When you create a shopping account while ordering online you will be given the opportunity to receive information from Kiranbe Collectables via e-mail, about products, services, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, please ensure that you tick the appropriate box as you go through the registration process. You may also unsubscribe from our contact list at any time by clicking on the "unsubscribe" link within any promotional e-mail we send you, or by e-mailing customerservices@kiranbe.com

We may collect, and any third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like; .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may retain information about your visit that will help us improve the quality of our service.

COOKIES

Cookies are tiny text files stored on your computer when you visit certain web pages. www.kiranbe.com uses cookies to keep track of your current shopping session, track and retrieve your shopping basket at any time, personalise your experience, and to remember you when you return to our site. To shop at www.kiranbe.com you need to have all cookies enabled. If you do not accept Cookies you will be unable to fully use this website.

PHISHING

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an email to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud. We will never ask you to send any personal details via email. If we require such details, for security reasons we will ask you to contact us by phone. Should you receive an email claiming to be from www.kiranbe.com requesting this kind of information, please do not respond but let us know.

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